Frequently Asked Questions
Find answers to common questions about BookCourts
How do I get started as a club owner?
To get started, simply register as a club owner, choose a subscription plan, and create your club profile. You can then add courts, manage members, and start accepting bookings.
How does the subscription system work?
We offer various subscription plans based on the number of members you need to manage. Each plan includes different features and member limits. You can upgrade or downgrade your plan at any time.
How do I manage court bookings?
You can easily manage court bookings through your club dashboard. Set court availability, view upcoming bookings, and handle cancellations all in one place.
How do I book a court?
Search for available courts in your area, select your preferred time slot, and complete the booking process. You can manage your bookings in your profile dashboard.
How do I find players to play with?
Use our search feature to find players based on skill level, location, and availability. You can also join clubs to meet other players in your area.
What is the cancellation policy?
You can cancel your booking up to 24 hours before the scheduled time without any charge. Late cancellations may be subject to a fee depending on the club's policy.
Is my personal information secure?
Yes, we take data security seriously. All personal information is encrypted and stored securely. We never share your data with third parties without your consent.
How do I contact support?
You can reach our support team through the contact form on our website, or email us directly at support@bookcourts.com. We typically respond within 24 hours.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. Club owners can also set up their preferred payment methods for court bookings.
Still have questions?
Contact Us