Front Desk Check-in
Everything you need to know about setting up and managing your BookCourts club.
Front Desk Check-in
Secure your facility and track attendance with BookCourts' built-in access control system. Players can check in rapidly using their unique QR codes generated inside the mobile app.
USB HID Scanner Integration
For high-traffic clubs, deploying a dedicated barcode scanning gun at the front desk is the fastest method to clear lines.
- Plug any standard 2D USB Barcode/QR Scanner into your front desk computer. Windows or Mac will automatically mount it as a HID (Human Interface Device) keyboard.
- From the Club Admin Dashboard, navigate to the Front Desk tab.
- Ensure that your cursor is clicked and resting inside the "Scan ID Field" input box.
- When a user presents their BookCourts App QR code, trigger the scanner. The scanner will automatically input the data string and hit `ENTER`.
- The system will instantly validate the token. The screen will flash Green for approved entry, or Red if the membership is unpaid/expired!
Web Camera / Tablet Check-in
If you prefer a self-service check-in kiosk (a mounted iPad or laptop) instead of a physical scanner gun, you can use the device's built-in camera to accomplish the exact same workflow.
- On the Front Desk page, click the Launch Camera Scanner button.
- Your browser will ask for permission to access the camera constraint. Click Allow.
- Aim the device camera down. When a user holds their phone QR code underneath the lens, the software will automatically capture and submit the validation request in real-time.
Rolling QR Tokens: To prevent screenshot sharing, the QR code generated by the BookCourts mobile app rotates out every 30 seconds. A screenshot of a QR code taken 10 minutes ago will flag as Invalid at the front desk!