Managing Members

Everything you need to know about setting up and managing your BookCourts club.

Managing Members

A robust membership system is at the core of BookCourts. Control who has access to your facility, review applications, and manage recurring billing status all from a single dashboard view.

Reviewing Membership Requests

If your Club Privacy is set to "Private", players cannot join automatically. They must submit a membership request that sits in a pending queue until you, or a designated admin, explicitly authorizes their entry.

  1. From your Club Admin Dashboard, navigate to the Members tab.
  2. Click on the Pending Requests filter at the top of the table.
  3. Review the applicant's profile details.
  4. Use the action buttons on the right to either Approve or Reject the application. Approved users are immediately notified via email and granted booking privileges.

Designating Coaches

If your facility employs trainers or pros to run specialized classes, you must explicitly flag their account so the scheduling system recognizes them.

  • Locate the prospective trainer in your active directory.
  • Click the Edit Member icon next to their name.
  • Toggle the Is Coach switch to "Yes".
  • They will immediately appear in the dropdown menu when creating new Lessons or Clinics.
Access Note: Coaches do not receive administrative access to the club dashboard. Only the primary Club Owner account maintains the privileges to manage billing, court creation, and member approvals.